CLIENT-ORIENTED QUALITY ASSESSMENT WITHIN MUNICIPAL SOCIAL SERVICES
I tiakina i:
AALTONEN, E.S., CLIENT-ORIENTED QUALITY ASSESSMENT WITHIN MUNICIPAL SOCIAL SERVICES. INTERNATIONAL JOURNAL OF SOCIAL WELFARE, Vol. 8, no. 2 (1999), p. 131-142.
Ref.
76740
Tauwāhi:
SIIS R.1182
Palabras clave:
Calidad de la atención, Criterios, Evaluación de servicios, Necesidades, Nivel local, Participación usuarios, Servicios de salud, Finlandia
Calidad de la atención, Criterios, Evaluación de servicios, Necesidades, Nivel local, Participación usuarios, Servicios de salud, Finlandia
Ngā tūemi rite: CLIENT-ORIENTED QUALITY ASSESSMENT WITHIN MUNICIPAL SOCIAL SERVICES
- Assessing health service satisfaction among users with substance use disorders within the municipalities in Norway
- INVOLVING CONSUMERS IN ASSESSING SERVICE QUALITY: BENEFITS OF USING A QUALITATIVE APPROACH
- MANAGING QUALITY ASSURANCE: CLIENT PARTICIPATION
- QUALITY NOW: MOVING HUMAN SERVICES ORGANIZATIONS TOWARD A CONSUMER ORIENTATION TO SERVICE QUALITY
- CIUDADANIA, DEMOCRACIA Y POLITICA SOCIAL MUNICIPAL
- EXPLORATIONS IN QUALITY ASSESSMENT AND MONITORING. VOL. I: THE DEFINITION OF QUALITY AND APPROACHES TO ITS ASSESSMENT. VOL. II: THE CRITERIA AND STANDARDS OF QUALITY. VOL. III: THE METHODS AND FINDINGS OF QUALITY ASSESSMENT AND MONITORING: AN ILLUSTRATED ANALYSIS