INVOLVING CONSUMERS IN ASSESSING SERVICE QUALITY: BENEFITS OF USING A QUALITATIVE APPROACH

Lignende værker

• USING AN ACTION RESEARCH APPROACH TO INVOLVING SERVICE USERS IN THE ASSESSMENT OF PROFESSIONAL COMPETENCE
  Udgivet: (2006)
• The impact of consumer involvement on satisfaction with and use of assistive technology
  af: Martin, J.K
  Udgivet: (2011)
• EXPERTS BY EXPERIENCE. THE BENEFIT OF EXPERIENCE: INVOLVING PEOPLE WHO USE SERVICES IN INSPECTIONS
  Udgivet: (2009)
• QUALITY STANDARDS IN THE NHS. THE CONSUMER FOCUS
  Udgivet: (1995)
• PROVIDING INFORMATION FOR COMMUNITY CARE SERVICES: FACILITATING CONSUMER AND CARER INVOLVEMENT
  af: BAYLISS, K.
  Udgivet: (1999)