CUSTOMER EXPECTATIONS OF SERVICE QUALITY AT COMMUNITY TEAM OFFICES

Ngā tūemi rite

• THE FIVE ACCOMPLISHMENTS: A FRAMEWORK FOR OBTAINING CUSTOMER FEEDBACK IN A HEALTH SERVICE COMMUNITY LEARNING DISABILITY TEAM
  mā: MURRAY, G.C
  I whakaputaina: (1998)
• QUALITY FUNCTION DEPLOYMENT FOR DEVELOPING A CUSTOMIZED SOCIAL MEDICAL SERVICE
  mā: HALLBERG, N.
  I whakaputaina: (1997)
• PUTTING THE CUSTOMER FIRST. A REVISED SERVICE DELIVERY STRUCTURE FOR THE DIRECTORATE OF PERSONAL SERVICES
  I whakaputaina: (1992)
• TEAM LEADERS AND TEAM MANAGERS IN SOCIAL SERVICES
  mā: COCKBURN, J.
  I whakaputaina: (1991)
• QUALITY MANAGEMENT IN SOCIAL SERVICES DEPARTMENTS
  mā: MCGRATH, D.
  I whakaputaina: (1992)