CUSTOMER EXPECTATIONS OF SERVICE QUALITY AT COMMUNITY TEAM OFFICES
Salvato in:
WILLIS, M., CUSTOMER EXPECTATIONS OF SERVICE QUALITY AT COMMUNITY TEAM OFFICES. SOCIAL SERVICES RESEARCH, no. 4 (1995), p. 57-67.
Ref.
57571
Localizzazione:
SIIS R.640
Palabras clave:
Actitudes personal, Calidad de la atención, Cuestionarios, Departamentos de servicios sociales, Satisfacción, Servicios sociales, Reino Unido
Actitudes personal, Calidad de la atención, Cuestionarios, Departamentos de servicios sociales, Satisfacción, Servicios sociales, Reino Unido
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