INVOLVING CONSUMERS IN ASSESSING SERVICE QUALITY: BENEFITS OF USING A QUALITATIVE APPROACH
Tallennettuna:
POWELL, J., ET AL., INVOLVING CONSUMERS IN ASSESSING SERVICE QUALITY: BENEFITS OF USING A QUALITATIVE APPROACH. QUALITY IN HEALTH CARE, no. 3 (1994), p. 199-202.
Ref.
84690
Sijainti:
SIIS N4a FOL. 63 93 FOL. 36
Palabras clave:
Actitudes usuarios, Calidad de la atención, Evaluación de servicios, Participación usuarios, Servicios de salud
Actitudes usuarios, Calidad de la atención, Evaluación de servicios, Participación usuarios, Servicios de salud
Samankaltaisia teoksia: INVOLVING CONSUMERS IN ASSESSING SERVICE QUALITY: BENEFITS OF USING A QUALITATIVE APPROACH
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- EXPERTS BY EXPERIENCE. THE BENEFIT OF EXPERIENCE: INVOLVING PEOPLE WHO USE SERVICES IN INSPECTIONS
- QUALITY STANDARDS IN THE NHS. THE CONSUMER FOCUS
- PROVIDING INFORMATION FOR COMMUNITY CARE SERVICES: FACILITATING CONSUMER AND CARER INVOLVEMENT
- ENABLING CONSUMERS OF SOCIAL SERVICES TO BE HEARD