QUALITY NOW: MOVING HUMAN SERVICES ORGANIZATIONS TOWARD A CONSUMER ORIENTATION TO SERVICE QUALITY

Ítems similars

• HUMAN SERVICE ORGANIZATIONS
  per: HASENFELD, J.
  Publicat: (1993)
• THE LIFE CYCLE OF HUMAN SERVICE ORGANIZATIONS: AN ADMINISTRATIVE PERSPECTIVE
  per: HASENFELD, Y.
  Publicat: (1990)
• ASSESSING & ENHANCING THE QUALITY OF HUMAN SERVICES: A GUIDE FOR HUMAN SERVICES FIELD
  per: BRADLEY, V.J. (DIR)
  Publicat: (2002)
• A PRAXIS AND RESEARCH AGENDA FOR MULTICULTURAL HUMAN SERVICES ORGANIZATIONS
  per: NAGDA, B.A
  Publicat: (2000)
• PRICING: A NORMATIVE STRATEGY IN THE DELIVERY OF HUMAN SERVICES
  per: MOORE, S.T
  Publicat: (1995)