A CLIENT-SATISFACTION-BASED MODEL OF URBAN PUBLIC SERVICE DELIVERY ORGANIZATIONAL EFFECTIVENESS
Saved in:
NJOH, A.J., A CLIENT-SATISFACTION-BASED MODEL OF URBAN PUBLIC SERVICE DELIVERY ORGANIZATIONAL EFFECTIVENESS. SOCIAL INDICATORS RESEARCH, Vol. 32, no. 3 (1994), p. 263-296.
Ref.
40669
Sted:
SIIS R.961
Palabras clave:
Actitudes usuarios, Entorno urbano, Satisfacción, Servicios públicos
Actitudes usuarios, Entorno urbano, Satisfacción, Servicios públicos
Lignende værker: A CLIENT-SATISFACTION-BASED MODEL OF URBAN PUBLIC SERVICE DELIVERY ORGANIZATIONAL EFFECTIVENESS
- THE DIMENSIONS OF CLIENT SATISFACTION WITH REHABILITATION SERVICES
- LA SATISFACTION DES USAGERS/CLIENTS/CITOYENS DU SERVICE PUBLIC
- BEYOND PRIVATIZATION AND SERVICE INTEGRATION: ORGANIZATIONAL MODELS FOR SERVICE DELIVERY
- CLIENT SATISFACTION IN PROGRAM EVALUATION
- CHANGING THE FOCUS OF SOCIAL WORK SUPERVISION: EFFECTS ON CLIENT SATISFACTION AND GENERALIZED CONTENTMENT
- CLIENT SATISFACTION AND SOCIAL DESIRABILITY IN PSYCHOTHERAPY