MANAGING QUALITY: THE STRATEGIC AND COMPETITIVE EDGE
Saved in:
GARVIN, D.A., MANAGING QUALITY: THE STRATEGIC AND COMPETITIVE EDGE. NUEVA YORK, FREE PRESS, THE, 1988, 319 p.
Ref.
29709
Sted:
SIIS N4a.117 93.189
Palabras clave:
Calidad de la atención, Concepto, Evaluación de servicios, Servicios públicos, Teoría
Calidad de la atención, Concepto, Evaluación de servicios, Servicios públicos, Teoría
Lignende værker: MANAGING QUALITY: THE STRATEGIC AND COMPETITIVE EDGE
- QUALITY ASSURANCE AND COST MANAGEMENT: THE INCREMENTAL BUILDING OF STRATEGIC SYSTEMS
- QUALITY IN PUBLIC SERVICES. MANAGERS' CHOICES
- ADVANCING QUALITY. TOTAL QUALITY MANAGEMENT IN THE NATIONAL HEALTH SERVICE
- MANAGING FOR QUALITY IN GENERAL PRACTICE
- QUALITY MANAGEMENT IN SOCIAL SERVICES DEPARTMENTS
- QUALITY MANAGEMENT AND COMMUNITY CARE