HOW CAN I COMPLAIN? MAKING A COMPLAINT TO THE SOCIAL SERVICES DEPARTMENT.

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• I'M NOT COMPLAINING BUT... COMPLAINTS PROCEDURES IN SOCIAL SERVICES DEPARTMENTS
  Dahkki: SIMONS, K.
  Almmustuhtton: (1996)
• WHOSE SOCIAL SERVICES? CREATING EFFECTIVE COMPLAINTS PROCEDURES IN SOCIAL SERVICES DEPARTMENTS
  Dahkki: BERRY, L.
  Almmustuhtton: (1992)
• THE RIGHT TO COMPLAIN. PRACTICE GUIDANCE ON COMPLAINTS PROCEDURES IN SOCIAL SERVICES DEPARTMENTS / EL DERECHO DE RECLAMACION. ASISTENCIA AL CIUDADANO. GUIA SOBRE LOS PROCEDIMIENTOS DE RECLAMACIONES DE LOS CENTROS DE SERVICIOS SOCIALES
  Almmustuhtton: (1993)
• COMPLAINING OUR WAY TO QUALITY: COMPLAINTS, CONTRACTS AND THE VOLUNTARY SECTOR
  Dahkki: BRADSHAW, Y.
  Almmustuhtton: (1998)
• INSPECTION OF THE GATESHEAD SOCIAL SERVICES DEPARTMENT COMPLAINTS PROCEDURES
  Dahkki: GRIFFITHS, G.J
  Almmustuhtton: (1996)