CONSUMER VIEWS ON ASSURING QUALITY OF CARE: LESSONS FROM "THE CORPORATION" CASE

Sparad:
BURGER, S.G., CONSUMER VIEWS ON ASSURING QUALITY OF CARE: LESSONS FROM "THE CORPORATION" CASE. JOURNAL OF ELDER ABUSE AND NEGLECT, Vol. 8, no. 3 (1996), p. 87-90.
Ref. 58915
Placering: SIIS R.1187
Palabras clave:
Actitudes usuarios, Calidad de la atención, Grupos de presión, Personas mayores, Quejas, Residencias, Resultados