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IMPROVING THE QUALITY OF INFORMATION SERVICES: THE ARF EXPERIENCE. EN: AROUND THE QUALITY CHALLENGE OF INFORMATION AND DOCUMENTATION SERVICES. COMPILATION OF PRESENTATIONS. ELISAD 95 7TH ANNUAL MEETING MADRID (SPAIN), NOVEMBER 24, 1995

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CHAN, M., IMPROVING THE QUALITY OF INFORMATION SERVICES: THE ARF EXPERIENCE. EN: AROUND THE QUALITY CHALLENGE OF INFORMATION AND DOCUMENTATION SERVICES. COMPILATION OF PRESENTATIONS. ELISAD 95 7TH ANNUAL MEETING MADRID (SPAIN), NOVEMBER 24, 1995. Madrid, FUNDACION DE AYUDA CONTRA LA DROGADICCION, 1996, 65-72 p.
Ref. 52534
Umístění: SIIS Q1.203 D10.7
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Palabras clave:
Calidad de la atención, Biblioteca, Drogodependencias, Experiencias, Información, Recomendaciones, Servicios y centros, Canadá

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