Quality management by result-oriented indicators: Towards benchmarking in residential care for older people

Uloženo v:
Hoffmann, F., Leichsenring, K., Quality management by result-oriented indicators: Towards benchmarking in residential care for older people. Serie: Policy Brief, Viena, European Centre for Social Welfare Policy and Research, 2011, 15 p.
Ref. 178600
Umístění: SIIS Archivo
Palabras clave:
Calidad de la atención, Evaluación de servicios, Indicadores, Personas mayores, Residencias