APA (7th ed.) Zitazioa
SCHALOCK, M., & ET AL. (1994). THE HOUSE THAT TRACES BUILT: A CONCEPTUAL MODEL OF SERVICE DELIVERY SYSTEMS AND IMPLICATIONS FOR CHANGE.
Chicago Style (17th ed.) Zitazioa
SCHALOCK, M.D, eta ET AL. THE HOUSE THAT TRACES BUILT: A CONCEPTUAL MODEL OF SERVICE DELIVERY SYSTEMS AND IMPLICATIONS FOR CHANGE. 1994.
MLA (9th ed.) Zitazioa
SCHALOCK, M.D, eta ET AL. THE HOUSE THAT TRACES BUILT: A CONCEPTUAL MODEL OF SERVICE DELIVERY SYSTEMS AND IMPLICATIONS FOR CHANGE. 1994.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.